Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, and physical address.

• Trip-Related Data: age, waiver details, emergency contact information, dietary preferences, related medical history, and participation history.

• Payment Information: billing address and transaction details, handled via secure third-party processors.

• Device and Usage Data: IP address, browser type, device info, and website usage patterns collected via cookies and analytics tools.

• Photos & Testimonials: with your consent, we may collect and display trip photos or feedback for marketing purposes.

2. How We Use Your Information

We use your data for the following purposes:

• To book and manage trips, waivers, and related services.

• To communicate essential trip details, updates, or weather-related alerts.

• To ensure compliance with risk management policies.

• To improve our services, operations, and user experience.

• For legal, accounting, or insurance obligations.

• With your explicit consent, to send marketing emails, promotions, and trip updates.

3. How We Share Your Information

We do not sell your personal data. We only share information as necessary to fulfill trip operations and legal obligations, including:

• Third-party service providers: Resmark Systems, WaiverSign, payment processors, and shuttle or hotel partners under contractual obligations to protect your data.

• Regulatory or legal bodies, when required by law or to respond to lawful requests by public authorities.

• Marketing partners, only if you have opted in.

4. Your Rights and Choices

If you are a resident of the U.S. (CCPA), you may request access to your data, correction, deletion, or information about data sharing practices. You also have the right to opt out of marketing communications at any time.

If you are located in the European Economic Area (GDPR), you have the right to access, rectify, delete, restrict, or object to the processing of your data. You can request data portability or withdraw consent at any time.

To exercise your rights, please contact us at info@orangetorpedo.com.

5. Data Retention

We retain participant data only as long as necessary to fulfill legal, operational, or risk management obligations. Typically, this includes keeping signed liability waivers for 7 years, or as otherwise required by insurance policies and state regulations.

6. Data Security

We implement industry-standard security measures—including encryption, access control, and secure servers—to protect your data. We also ensure that WaiverSign and other third-party tools we use comply with modern privacy and security standards.

7. Children's Privacy

Our trips are family-friendly, and we take special care in protecting the data of minors. For participants under 18, data is only collected with the consent of a parent or legal guardian.

8. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to analyze performance, improve your experience, and enable core functionality like booking and trip selection. You can manage your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in law, technology, or our services. If we make material changes, we will notify you via email or a prominent notice on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, contact Orange Torpedo Trips at 210 Merlin Rd, Merlin, OR 97532, info@orangetorpedo.com, or (541) 479-5061.